Outreach Home Care
we understand how important it is to be able to live gracefully and independently, on their own terms, at their own homes. Our professional home care team is trained specifically to aid within the client’s own homes:
Home Care Packages
Home Care Packages (HCP) are one of the ways that older Australians can access affordable care services to get some help at home. They are designed for those with more complex care needs that go beyond what the Commonwealth Home Support Programme can provide.
Home Care Packages can be an option if you need a coordinated approach to the delivery of your help at home – perhaps because you need help with many everyday tasks, or the care you need is more complex or intensive.
Click here to find out step-by-step HCP application process
What help can I get with HCP?
Depending on the level of Home Care Package you receive, you can get assistance with services such as:
Services that keep me well and independent
| Personal care | Help with showering, self-care, hygiene and grooming |
| Nursing | Wound management or help with medicines |
| Allied health and therapy services | Health and therapy services e.g. podiatry, physiotherapy, and occupational therapy |
| Specialised support | Help for people with a particular condition e.g. vision, dementia |
| Meal preparation and diet | Help with feeding, meal prep, and using eating utensils |
Services that keep me safe in my home
| Domestic assistance | Help with basic chores around the house |
| Home maintenance | Help with keeping your home and garden safe |
| Home modifications | Changes to your home to improve safety and access e.g. ramps and rails |
| Goods, equipment and assistive technology | Items to help you get around or adapt e.g. walking frame, shower chair |
Services that allow me to interact with my community
| Transport | Community transport, transport to GP |
| Social support | Social activities in a community-based group setting or accompanied activities |
How does it work?
You choose a service provider that is right for you. The government then pays your provider a subsidy to arrange a package of care services to meet your needs.
As everyone’s care needs are different, there are four levels of Home Care Packages with different funding amounts. These cover basic support needs through to high care needs.
The package level assigned to you is based on your needs.
| Package level | Level of care needs |
|---|---|
| Level 1 | Basic care needs – up to $8,250 a year |
| Level 2 | Low care needs – up to $15,000 a year |
| Level 3 | Intermediate care needs – up to $33,000 a year |
| Level 4 | High care needs – up to $50,250 a year |
You work with your chosen provider to identify your care needs and decide how best to spend your package funding. Your service provider coordinates and can manage your services for you on your behalf.